Field Manager

The role 

We are currently looking for Field Manager based in Luangprabang Province  

Role Purpose

The field manager of the Luang Prabang office leads the vision and supports the Luang Prabang office in all administration and coordination to ensure a well-functioning in Luang Prabang office (administration, supply chain, finance, visitors and government relation), in line with Save the Children policies. 

The position holder will be the direct line manager of supply chain officer, finance officer, and senior MEAL officer in LBP. This field office manager will also responsible for being the key representative for Save the Children in the Luang Prabang office to all relevant meeting with government partners at the provincial and district level. 

In addition, the position holder plays a critical coordination role, bridging multiple stakeholders (programs, operations, government partners, development partners and visitors within the geographic area), supporting documentation and information sharing, and maintaining open lines of communication with senior colleagues in Vientiane office.

Field office manager will work closely with the Director of Program Operation to make sure all support needed by the LBP office is timely provided. She or he is representing all the voices of LBP staff to make sure that their concerns or requests are raised with the head office in Vientiane. The key information should be shared regularly to make sure that staff receive up-to-date information.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

KEY AREA OF ACCOUNTABILITY

Ensure that the team in LBP fully understands and practices the Child Safeguarding Policy, the Code of Conduct, anti-fraud, and other country procedures and policies.

Making sure that the Child Safeguarding Policy is practiced in their work and personal lives, which includes reporting suspicions of child abuse.

1. Line Manager 

• Provide leadership and manage team members, like the supply chain officer, finance officer, and senior MEAL officer, to define expectations, provide leadership and technical support and making sure that the support needs are provided timely.
• Ensure the recruitment, training, promotion, and team building of staff as appropriate through professional development opportunities. coaching, mentoring, review, and evaluations.
• Monitor the development and timely execution of work plans.
• Encourage a culture of learning, creativity, innovation, and responsibility that achieves results and meets the needs of the beneficiary communities.
• Conducts quarterly participatory appraisals to assess performance and development of staffs under his/her supervision. 

2.Provincial office management

• Making sure all administrative tasks are managed.
• Making sure the team meeting is organized regularly to make sure that the team has space for sharing, learning, and reflecting.
• Maing sure that the voice of staff is heard and take consideration to address or present to the country office. 
• Working closely with project managers and support functions to ensure that all activity implementation plans from all projects are combined and shared monthly with all staff in the LBP office.
• Identified the need for supporting staff in the LBP office and seeking further support to make sure that the team gets support timely.
• Be proactive in problem solving and conflict resolution for any issues or problems to ensure effective teamwork in the LBP office.
• Oversee the project implementation based on LBP to ensure that all project and support functions are working closely to get timely support from MEAL and support functions.
• We are working closely with the director of program operations to provide update and seek any further support timely.

3.Coordination and being a general representative of Save the Children in the LBP office.

• Represent Save the Children externally at the provincial level and district level with the government and other stakeholders, partner organizations, etc.
• Attending any meeting that requires SCI to attend from the government sector, other NGOs, or local social society.
• Be the key person to coordinate with the government in relation to any issue or topic of SCI, such as MOU approval requests, kick-off meetings, close-out project meetings, field visits from donors, high-level visitors from Save the Children ARO, etc.
• Coordinate with government sectors related to the quarterly, six-month plan and meeting.
• Be the representative of the senior management team from Vientiane to attend the meeting in LBP when it is needed.
• Be the bridge of all internal effective coordination internally among the team members and between staff in LBP and Vientiane.
• Be well represented, save the children, to government partners, UN agencies, INGO, and social society.
• Effective coordination to make sure that saving the children has smooth coordination with all external stakeholders.
• Keep strong relationships with all co-partners and MOU partners.
• Be the key representative of Save the Children for outsiders who need any information from Save the Children in LBP.

4. Child Safeguarding 

• Support SMT to deliver on CO’s child safeguarding objectives and to implement CSG local procedures.
• Ensuring that in the performance review and objective setting process of CSG for this position as well as all direct supervisees of this position.
• Provide support in managing serious concerns when it is needed.
• Ensure all team members and partners are trained and applying the Child Safeguarding Framework, Policy, and Pledge, according to the SCI Laos CSG roles and responsibilities.

5. Emergency respond 

• Be available in any emergency, such as by contributing to rapid assessment and emergency response.
• Making sure that the team members in LBP respond to emergencies is one of their priorities.

Qualifications

        • Relevant higher education (bachelor’s or master’s degree) qualifications and experience in education related development in Laos.   

Experience and Skills 

Essential

• Have at least five years of experience managing field offices for any development organization.
• Proven of strong experience working in partnership with a variety multiple stakeholders, work under pressure and tight deadlines, and manage multiple and competing priorities.
• Demonstrated team management and was able to provide leadership in team development and capacity building.
• Proven sound strategic thinking and planning skills, including the ability to think creatively and be innovative, set priorities, manage multiple work plans, and evaluate progress.
• Skill in identifying problems and being proactive in problem solving and conflict resolution.
• proven mentoring, capacity-building, and coaching skills to support capacity-building within the team.
• Highly developed relationship-building, negotiation, interpersonal, and teamwork skills
• Strong English language skills (spoken and written) and report writing skills.

Desirable

• Strong skills in training and facilitation.
• Understand the local government culture and working environment.
• Understand the complexity of rural development with ethnic people.
• Significant experience with the Save the Children systems and procures or being local people will be preferable.

Contract length: Fixed term

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday 
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated 

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. 

Application Information:

Interested candidates please submit a full application using a cover letter and up-to-date CV as a single document including contact details of three professional referees (current and last line managers and HR department). Please also include details of your salary expectations and a copy of your ID card. Please note that we will require a copy of your Criminal Records (ໃບແຈ້ງໂທດ) later. 

Save the Children International is a child-rights based organization. Safe recruitment is central to the safeguarding of children and young people that we come into contact with, and support through our programmes.

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Save the children is an equal opportunities employer, qualified females, persons with disability and candidates from diverse cultural backgrounds are encouraged to apply.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.